Terms of Service

  • In the event of unforeseen causes such as illness or urgent family matters, Natadel's reserves the right to cancel orders. In the case of a cancellation by Natadel's, money paid by the customer to cover the cost of the order will be refunded to the said customer as soon as possible.
  • Orders are expected to be picked up within the time window selected by the customers upon ordering. Products not picked up within 2 hours from the end of the time window selected will not be refunded and will be considered available for other customers.